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Privacy Policy

Last updated: 11 February 2026

HnK Party Hire is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

A copy of the Australian Privacy Principles can be obtained from the Office of the Australian Information Commissioner (OAIC) website at:https://www.oaic.gov.au

  1. What is Personal Information?

Personal Information is information or an opinion that identifies an individual, or from which an individual can be reasonably identified.

Examples of Personal Information we may collect include:

  • Full name
  • Address and event location
  • Email address
  • Phone number
  • Payment and invoice details
  1. How We Collect Personal Information

We collect Personal Information in a few ways, including:

  • Website enquiries and online forms
  • Phone calls, emails, WhatsApp, and social media messages
  • Booking confirmations and invoices
  • Cookies and analytics through our website
  • Third parties, were authorised or reasonably necessary

We do not guarantee the privacy practices of external websites linked from our site.

  1. Why We Collect Personal Information

We collect Personal Information for the primary purpose of:

  • Providing party hire services and event décor
  • Managing bookings, deliveries, and setups
  • Communicating with clients about services and enquiries
  • Processing payments and issuing invoices

We may also use your information for secondary purposes closely related to the primary purpose, such as marketing or promotions, where you would reasonably expect this use. You may opt out of marketing communications at any time by contacting us in writing.

  1. Sensitive Information

Sensitive Information includes information about an individual’s health, race, religion, political opinions, criminal history, or trade union membership.

HnK Party Hire does not intentionally collect sensitive information. If such information is provided, it will only be used:

  • For the primary purpose it was provided
  • With your consent
  • Where required or authorised by law
  1. Disclosure of Personal Information

We may disclose your Personal Information in the following circumstances:

  • To third parties where you have given consent
  • To service providers involved in delivering our services
  • Where required or authorised by law

We do not sell or rent your Personal Information to third parties.

  1. Security of Personal Information

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure.

When Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. Some information may be retained for a minimum of 7 years to meet legal, tax, and business record requirements.

  1. Access to Your Personal Information

You may request access to the Personal Information we hold about you and request corrections if required, subject to certain legal exceptions.

  • Access requests must be made in writing
  • No fee is charged for access requests
  • An administrative fee may apply for providing copies
  • Identification may be required before releasing information
  1. Maintaining the Accuracy of Your Information

We aim to ensure your Personal Information is accurate, complete, and up to date. If you believe any information, we hold is incorrect or outdated, please notify us so we can update our records.

  1. Cookies & Website Analytics

Our website may use cookies to improve user experience and analyse website traffic. Cookies do not identify you personally but may collect anonymous usage data.

You may disable cookies in your browser settings if you prefer.

  1. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website:https://hkpartyhire.com.au

  1. Privacy Enquiries & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how your Personal Information is handled, please contact us:hnkparty.com.au@gmail.com

We take privacy complaints seriously and will respond within a reasonable timeframe.